Last updated: 1 February 2026
Ticket Ninja is a technology platform that enables event organisers to create, manage, and sell tickets for events. Ticket Ninja does not organise, host, manage, supervise, or control any events listed on the platform.
All events are the sole responsibility of the organiser. By using Ticket Ninja, you confirm that you have the legal authority to host the event and that all event information provided is accurate, lawful, and not misleading.
All events submitted to Ticket Ninja are subject to review and approval. Ticket Ninja reserves the right to approve, reject, suspend, or remove any event at its sole discretion.
Ticket Ninja may process payments on behalf of organisers. Payouts may be delayed or withheld where fraud, disputes, or compliance issues are suspected.
The organiser is solely responsible for handling event cancellations, postponements, and refunds. Ticket Ninja is not liable for any losses incurred as a result of event changes.
To the maximum extent permitted by South African law, Ticket Ninja shall not be liable for any injury, loss, damage, or expense arising from attendance at or participation in an event.
You agree to indemnify and hold harmless Ticket Ninja from any claims, damages, or losses arising from your use of the platform or your event.
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Last updated: 1 February 2026
Ticket Ninja collects and processes personal information in accordance with the Protection of Personal Information Act (POPIA). This includes information required to create accounts, manage events, and process ticket sales.
Personal information is used solely for the purpose of operating the platform, processing payments, communicating with users, and complying with legal obligations.
Ticket Ninja does not sell personal information. Information may be shared with payment processors, service providers, or authorities where legally required.
Reasonable technical and organisational measures are implemented to protect personal information. However, no system can be guaranteed to be completely secure.
Organisers are responsible for complying with POPIA when handling ticket buyer information. Ticket Ninja is not responsible for organiser misuse of personal data.
Personal information is retained only for as long as necessary to fulfil operational and legal requirements.
For privacy-related queries, please contact us via the official communication channels available on the Ticket Ninja platform.
